How to get fired from a callcenter

Yesterday i saw john & jane, a film about call center workers in new bombay by Ashim Ahluwalia, which is running as part of the berlin film festival. The film is an impressive, beautifully shot (but sometimes slow) portrait of six persons working in a call center (‘4th dimension’) which provides a range of services to callers from the US.

Of the six call agents only one, Glen, is unhappy with his job. in fact he seems to hate it. Glen was present for the Q&A session after the screening and i made a crappy phone recording of him explaining how he got finally got fired from the call-center ‘because he was stoned’ (click here for the 1.1mb mp3 file).

glen

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